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1986-12-12
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IN-CONTROL [TM]
THE BUSINESS TOOL THAT PUTS YOU
IN CONTROL
Of your marketing information--
--on persons
--on activities
IN-CONTROL [TM]
Table of contents
Contents Pages
User License Agreement.................................................
Benefits of using IN-CONTROL [TM].....................................I
Questions answered by this program..................................III
Installation.........................................................VI
Preface to the Tutorials...............................................
Tutorial 1: Creating 1 new record in the Person File..................1
Tutorial 2: Adding 2 records into the Activity File...................8
Tutorial 3: Creating expense reports from those 2 activities.........19
Tutorial 4: Creating appointment schedules...........................25
Tutorial 5: Search through data......................................33
Tutorial 6: 'Layer-in' concept.......................................43
Registration Card............................................Appendix A
Service Agreement............................................Appendix B
ACS User License Agreement:
ACS
2116 E. Arapaho, Suite 226
Richardson, TX 75081
September 1, 1986
You may:
a. Use the program on a single microcomputer on which the package was
designed to operate.
b. Copy the documentation or object code in whole and distribute it to
any other user who wishes to evaluate this software prior to their
becoming a Registered User.
c. Become a Registered User by sending a check or money order for $ 49
to ACS.
Warranty Disclaimer: Limitation of Liability
Limit of Liability: Neither ACS nor Juskovitch Corporation shall have
any liability or responsibility to you, the customer, or any other
person or entity with respect to any liability, loss, or damage caused
or alleged to be caused directly or indirectly by the ACS IN-CONTROL
[TM] Person an Activity tracking system provided by Juskovitch
Corporation or ACS, including, but not limited to interruption of
service, loss of business or anticipatory profits or consequential
damages resulting from the use or operation of ACS IN-CONTROL [TM].
Neither Juskovitch Corporation nor ACS make any warranty, express or
implied, with respect to the enclosed documentation, including, without
limitation, any user's manual, reference manual, software program, or
software disks, or their performance, merchantability, or fitness for
any particular purpose.
Proprietary Notice:
This document and the software described herein are the proprietary and
trade secret information of ACS and Juskovitch Corporation. They have
been provided pursuant to this agreement containing restrictions on its
use. The program documentation, program design, and design of program
screens are also protected by federal copyright and trademark law.
None of these items may be incorporated into any other program or
programs, in part or whole, without the express prior written
permission of ACS.
Trademark:
IN-CONTROL [TM] is a trademark of ACS.
Service:
All service and user support are provided as per the ACS Service
Agreement.
Acknowledgment by user and acceptance of liability:
You acknowledge that you have read this agreement and understand it and
agree to be bound by its terms and conditions. You further agree that
it is the complete and exclusive statement of the agreement between us
which supersedes any proposal or prior written agreement, oral or
written, and any other communications between us relating to the
subject matter of this agreement.
BENEFITS
of
Using IN-CONTROL [TM]
BENEFITS:
1) On line documentation:
EVERYTHING IS ON-LINE!
This is a powerful system, but all information you need is on-line. At
every main level or menu, there is a HELP screen.
2) Speed of data search:
FAST SEARCH CAPABILITY
***FAST SEARCH OPTION--lets you retrieve names, activities, or
messages by any word or words that you entered into the comments
section--from last week or 5 years ago! Other search options include
first or last name, phone number, city, or zip code.
FAST! FAST! FAST!
You can retrieve summary information on 10 consecutive people out
of 1,000,000 in 8 seconds!
3) Rolodex features
***An electronic Rolodex with detail information on people: name,
address, zip,city, comments, and 'referred by'--for up to
1,000,000,000 of them!
The Person file contains all of those names that you would normally
put into a Rolodex system. From this list you can generate reports
sorted by name, address, city, zip and phone number.
4) Appointments:
Ability to annotate appointments before and after the fact. A reminder
of todays' appointments and commitments, with full notes made at the
time of information input.
Ability to annotate expenses and keep an expense log for all activity
and appointments.
APPOINTMENT SCHEDULES AND GRAPHICS
4 different appointment schedules, including 'TODAY'S APPOINTMENTS',
as well as an on-line graphics display of appointments for any 14 day
period.
benefits - page I
5) Keep "layers" of data separate.
"LAYER-IN" ABILITY
***This feature allows you to "layer-in" lists of names from other
sources, and still keep all reports and labels separate! This means
that if you have 1,000 names in the electronic Rolodex and you
purchase a list of prospects from someone that has 10,000 names,
you can enter them into the program and yet keep them separate from
the original 1,000 when generating labels or reports. All told,
you can "layer-in" 99,999,999 different layers or groups of prospects,
without one layer overlapping the other when you produce labels or
reports!
In this way, the program is flexible enough so that it will have
multiple uses for you.
6) Other:
SECRETARIAL INPUT:
In your absence , he or she can input into your appointment system.
Later you can create appointment schedules.
ALL REPORTS FIT INTO A STANDARD BRIEFCASE!
All of the reports are printed out on standard 8 1/2" by 11" computer
paper (at 12cpi) , so that you can carry this information with you
when you are on the road. This frees you from having to be tied to
your computer in order to retrieve prospect data. For example,
while you are in a hotel room at 10PM, you can refer to your reports
to answer questions such as: "Who are my prospects in Denver, the
names of the contacts at each company, their phone numbers, and what
comments have I recorded about them in the electronic Rolodex as
well as on any subsequent prospecting phone calls I made to them?"
SYSTEM REQUIREMENTS AND PROGRAM SPECIFICATIONS:
Hardware required:
IBM PC, PC-compatible, or MS-DOS computer
384 KB memory
2 floppy drives
Specifications:
DBASE III [TM] compiled (stand alone product, nothing extra required)
1,000,000,000 records per file (person or activities)
99,999,999 categories or "layers" of data permitted
benefits - page II
QUESTIONS PEOPLE ASK:
Business people ask questions about performance
and
Specific Applications
BUSINESS PEOPLE ASK:
"Does a menu-driven system exist that meets my needs?"
The answer to all of the following questions is:
"Yes, yes, yes: IN-CONTROL [TM] does."
A TICKLER FILE:
"My needs are simple. My appointments are mostly of a short-term
nature, no more than 4 to 5 weeks in the future. About 10 percent of
them are rescheduled, but by and large the quantity of information I
deal with is limited. All I want to do is to push one button every
morning and generate a one-page report that fits into my briefcase and
shows me all appointments for that day, along with a lengthy comment
for every appointment, entered at the time the appointment had
originally been made. In this way, I know what I have to do that day.
Before each appointment, I can brief myself from the comment that
appears below each person or company whose name appears on the daily
appointments schedule. Does any system like this exist."
LONG CLOSE CYCLE:
"I market a product to Utility companies that has a long close cycle.
Each sale and all of the presentations that precede the sale are a team
effort, yet we have a hard time coordinating the appointments and
presentations that our customers. Is there any simple way to
coordinate these activities and is there a tool that allows one member
of the team to make appointments that will then be easily communicated
to the other members of the team in a standardized format?"
EMPLOYEE TURNOVER AND TRAINING:
"When an employee leaves our division, he or she has been acting in a
specialized capacity on a team that deals with the customer. Once that
person leaves, we go through the same cycle every time. Since we have
not standardized the way each person tracks their activity with the
customers, each employee keeps a folder or folders in their desk. When
they leave, nobody has time to look at those folders and the
replacement employee can't make any sense out of what is in the
folders. Hence, the training and replacement phase in employee turnover
seems to be slow and expensive. Is there a tool that standardizes the
information kept on activities performed for customers and then
presents that data in a form that new employees can use to brief
themselves?"
questions - page III
MANAGING MAILING LABELS:
"I have a tough time managing my mailing labels. When my business
first began, I used a software program that created labels for my 500
customers. Then I purchased a mailing list with 5000 names. Since
then, I have had 3 different advertising campaigns, each with an
average response of 2000 names. I now have 11,500 names in the
program. The last time I tried to print out labels, the program tried
to print out all of them before the printer ran out of labels! Look, I
have 5 different blocks of data, but the program doesn't know that. Is
there any program that can group my data, whether I have 5 blocks of
data or 99,999,999 blocks, so that I can select which of those groups
to print out? Once I get that under control, I would then like to be
able to select mailings to one zip code, a range of zip codes (such as
south Florida), one company letter, or a range of companies (such as
all "T"'s, or all "F"'s through "T"'s). Is there any menu-driven
program that will give me these features within any one block of data,
as well as for all of the blocks combined, at my option?"
MULTIPLE COMMITMENTS MADE TO ANY ONE CUSTOMER:
"I am a supervisor in a service area. Some of my customers require
multiple commitments. In effect, I have to create an individual
schedule for each one that shows what I committed to do. This process
is time consuming, difficult to update, and prone to error. Also, each
employee has his or her own way of doing this. For example, one
customer may have a service problem that requires we commit to sending
a technician to their site every third Thursday for 4 months starting
this Christmas. Another customer may require service every seventh
Wednesday for 6 months, beginning next September 1. Yet another client
may need service on a date of the month instead of day of the week,
such as on the 1st, 3rd, 9th, and 21st of every month beginning in next
June and continuing for 18 months."
"Is there a system that will automatically generate the activities and
appointments for any one customer for any period of time, for either
the day of the week or the date of the month, and will give me the
choice of any sequencing, such as every week, every 3rd week, or every
15th week? Does any system exist that will do all of this with less
than 10 words of direction from me?"
TRACKING EXPENSE DATA:
"After I set up my appointments, is there a simple way to go back to
those records, enter an expense item and then later summarize those
expenses by customer, for any period of time, by salesman or customer
support person? Does a menu-driven program exist that can do this for
me?"
questions - page IV
TRAVELING SALESMEN:
"When I'm on the road, I often need this type of information: Who are
our prospects in Denver, what activities or appointments have occurred
in the past with each one, and what comments did the salesperson make
at that time? Is there a painless way to just push a button and have
reports in my briefcase, on standard 8 1/2 by 11 inch paper, that give
me this data? Also, in my absence, is there a way my secretary can take
inquiries from prospects and record them into a system that requires no
learning on her part and yet generates a report upon my return of who
called and their comments. Does a product exit that does all of these
things?"
COLLECTIONS OFFICER IN BANK
"I'm a collections officer in a bank. We have a hard time tracking
collections activity: on whom have we called and what activities have
occurred with each customer? Does a simple, menu-driven system exist
that would allow me the flexibility of modifying an off-the-shelf
software package to do what I need done in a bank? Further, can I make
these modifications once from a menu and from then on the program would
remember my unique nomenclature. I guess what I really want is a way of
standardizing the way we track collections activity."
questions - page V
INSTALLATION:
Instructions for Installing
IN-CONTROL [TM]
INSTRUCTIONS FOR MANUFACTURING AND INSTALLING IN-CONTROL [TM]
if you captured these files from a bulletin board:
A) Manufacturing an executable program
Overview
There are 4 steps to creating an executable program.
1) If you captured this program from a bulletin board, you should have
these four files:
SALE-A.ARC <=== Help & support files (if floppy, drive A)
SALE-B.ARC <=== Executable code (if floppy, drive B)
SALE-C.ARC <=== Executable code (if floppy, drive B)
SALE-D.ARC <=== This tutorial
These 4 large files are the ACS IN-CONTROL [TM] Libraries.
2) Split-out (or un-archive) the individual files from these 4
Libraries.
3) SALE-D.ARC contains this documentation file, SALESDOC. To print it
out, make sure your printer is on line and the paper is set to the top
of form. Then enter: COPY SALESDOC LPT1:
4) Run ACS-PERS.EXE
B) Manufacturing an executable program:
Procedure for a Hard Disk
Step 1: Capture the 4 ACS IN-CONTROL [TM] Library files from a
bulletin board system with your modem.
Step 2: Create a subdirectory on your hard disk named 'ACS' and move
the 3 Libraries into it.
This step then requires a public domain utility called ARC.COM or
ARC.EXE. Multiple versions of this exist. If, for example, you are
using ARC50.EXE, then the commands to split out the files would be:
C>ARC E SALE-A.ARC
C>ARC E SALE-B.ARC
C>ARC E SALE-C.ARC
C>ARC E SALE-D.ARC
The 'E' stands for Extract.
Step 3: After all of the individual files have been split out from the
4 Libraries, you are ready to execute the program that will make your
system operational. To do this, execute:
C>ACS-PERS <======this file will reside
in your ACS subdirectory.
Installation - page VI
C) Manufacturing an executable program:
Procedure for a Floppy-based system
Step 1: Capture the 4 ACS IN-CONTROL [TM] Library files from a
bulletin board system with your modem.
Step 2: Each library will require one 360 KB disk. The library with
documentation, SALE-D.ARC, contains this tutorial and is used only for
you to print it out. To print out the tutorial file, SALESDOC, make
sure your printer is on line and that your paper is set to the top of
the form. Enter this command: COPY SALESDOC LPT1:
The other 3 libraries, SALE-A.ARC, SALE-B.ARC, and SALE-C.ARC, contain
the executable program and support files.
This step then requires a public domain utility called ARC.COM or
ARC.EXE. Multiple versions of this exist. You must, however, use
version 5.0 or later.
Create three formatted floppy disks, each with a copy of your archive
program, such as ARC.EXE. Label the first disk 'ACS Person System HELP
DISK: Drive A', the second one 'ACS Person System PROGRAM DISK: DRIVE
B:', and the third disk label 'ACS Person System TUTORIAL'. Make sure
that the first disk is formatted as 'bootable, and contains
'COMMAND.COM'.
[You create a 'bootable' disk with this format command: FORMAT A:/S]
Step 3: Place SALE-A.ARC into drive A. Place your first disk,
labeled 'ACS Person System HELP DISK' into drive B. Enter the
following command:
B>ARC E A:SALE-A.ARC <=='E' means 'extract'
This will take the one large archive file on drive A and split it into
many little files on drive B.
Step 4: Place SALE-B.ARC into drive A. Then put your second
formatted disk labeled 'ACS Person System PROGRAM DISK' into drive B,
and enter the following command:
B>ARC E A:SALE-B.ARC
Stop 5: Place SALE-C.ARC into drive A. With the 'ACS Person System
PROGRAM DISK' still in drive B from Step 4, enter the following
command:
B>ARC E A:SALE-C.ARC
Step 6: Place SALE-D.ARC into drive A. The insert the third
formatted disk, labeled 'ACS Person System TUTORIAL', into drive B,
and enter the following:
B>ARC E A:SALE-D.ARC
Installation - page VII
Step 7: Now go back to each of your 3 formatted disks and remove
ARC.EXE from each of them.
Step 8: Place the 'ACS HELP DISK' in drive A and the 'ACS PROGRAM
DISK' in drive B. Go to drive A and execute the following command:
B>ACS-PERS
-----------------Help Screen-------------------
HELP SCREENS
Many of the menus have a HELP option. To access these, just push the
"H" key (no quotes, no [RETURN] key). By using your arrows and [Pg
Up], [Pg Dn] keys, you can move around the HELP file. When you are
finished looking at the HELP screen, enter [ESC] to return to the main
program menu. Almost every menu has a HELP screen. Some menus have
another assistance-type screen called SAMPLE REPORTS or SAMPLE LABELS.
To access these, you would enter an "S".
One menu may branch down to a number of other menus. Think of these as
branches on a tree. Regardless of how far down the tree you go, you
can always return to the next higher level by typing an "R". By typing
an "R" repeatedly, you can always return back to the beginning, the
Main Program Menu.
Installation - page VIII
INSTRUCTIONS FOR INSTALLING IN-CONTROL [TM]
Three ready-to-run disks
The disks are labeled:
Disk 1: SALES-A <--- This is the 'HELP' disk
Disk 2: SALES-B <--- This is the 'PROGRAM' disk.
Contains ACS-PERS.EXE & ACS1OV.OVL
Disk 3: SALESDOC <--- This is the Tutorial
-----If you run this program on a floppy-based system:-----
Disk 1 should be formatted as a 'bootable' disk. If not, copy the
files from SALES-A to a disk that you have formatted with this command:
FORMAT A:/S
To verify if your disk is 'bootable', check for the existence of a file
named 'COMMAND.COM'. The format instruction above should have placed
this file onto your 'bootable disk'.
Place disk 1 into drive A and disk 2 into drive B. Disk 2 contains the
executable program code, while disk 1 has the Help and support files.
Enter this command from drive B:
B:ACS-PERS <==== this will execute the main program
Disk 3, the sales documentation and tutorial, is not used while the
program is running. It contains this 60 page tutorial and can be
printed out will this command:
COPY SALESDOC LPT1:
If you wish to browse through this text file before printing it out,
you can use a utility named 'LIST.COM' that already exists on disk 3,
with this command:
LIST SALESDOC
-----If you run this program on a Hard Disk-----
Create a subdirectory on your hard disk, such as \ACS, then copy all
files from all three disks into that subdirectory. From within that
subdirectory, enter this command to run the program:
ACS-PERS <---- will execute ACS-PERS.EXE
To print out the tutorial, enter this command:
COPY SALESDOC LPT1:
If you wish to browse through the tutorial file, enter this command:
LIST SALESDOC
-----Note on "Help" options-----
Many of the menus have a HELP option. To access these, just push the
"H" key (no quotes, no [RETURN] key). By using your arrows and [Pg
Up], [Pg Dn] keys, you can move around the HELP file. When you are
finished looking at the HELP screen, enter [ESC] to return to the main
program menu. Almost every menu has a HELP screen. Some menus have
another assistance-type screen called SAMPLE REPORTS or SAMPLE LABELS.
To access these, you would enter an "S". One menu may branch down to a
number of other menus. Think of these as branches on a tree.
Regardless of how far down the tree you go, you can always return to
the next higher level by typing an "R". By doing this repeatedly, you
can always return back to the beginning, the Main Program Menu.
Installation - page IX
PREFACE TO THE TUTORIALS
This program relates activities to persons. It will summarize dollars
spent for any activity or group of activities, for any person, for any
period of time. Thus it is ideal for tracking expense data on a
person or prospect, but it can also be used to summarize collections,
subscriptions, or any monies received for any one person or group of
persons.
Before entering an activity record, you must first create one main
record in the Person file. From this record will be related all
activities about that person. Stated another way, you cannot enter an
activity into the Activity file unless you first have an entry in the
Person file. There is one exception, though. If someone is using the
program in your absence, such as a secretary, the program will allow
him or her to enter an unlimited number of activities for a person
called 'NEW'. This exception is intended to be used intermittently in
your absence and allows you to identify those activities that were
recorded while you were gone.
Definition of 'Company Name':
In the Person file you will observe these three fields:
First Name : Last Name :
Full Company name of Person :
Let's say that you are making an entry for 'John Doe' and he has no
company name. Make these three entries:
First Name :John <====enter this Last Name :Doe <=====enter this
Full Company name of Person :John Doe <====enter 'John Doe' as the
company name if he has no company.
Observing how the program shows appointments:
Bring up the program (ACS-PERS.EXE) the first time with this command:
ACS-PERS. This will take you through the system installation process
and will then present you with the Main Program Menu. Once you see
this, exit the program with an 'X'.
After you have left the program , set the system date to January 2,
1986, with the following command:
C>DATE <====== enter this command
Current date is Mon 12-01-1986
Enter new date: 1-02-1986 <==== enter this date
A number of appointment records are in the Test Data that reflect
appointments made during the 2 weeks following January 2, 1986. Now
invoke the Prospect Tracking System by entering: ACS-PERS. The program
will then give you an analysis of the appointments for that day, as
well a graphics presentation of all appointments for the next two
weeks. (It does this if you have at least one appointment for today.)
PREFACE TO THE TUTORIALS
Continued
A Preview of the options that customize this system:
Accessing the Custom Options:
Let's say that you don't want the program to show you the appointments
every time you bring up the program. Once you arrive at the Main
Program Menu, you will observe Option 5, Other Maintenance. Enter a
'5' (without quotes), and you will then be at the Maintenance Menu. At
this menu, you have a number of options. Later you can come back to
this part and explore the meaning of the various options by reading
through the 'Help' file. For now, enter 'C' to access:
C) Special features to customize this system to your needs
You will then see the Custom Options Menu. For now, we are only
interested in option 4,
4) Toggle initial graphics image for Appointments
Before selecting option 4, let's go to the Help file to understand
exactly what this option does. Do this by entering an 'H' for Help.
Once you have done this, you will be in the Help file for the Custom
Options Menu. Using the Up and Down arrows on your keyboard, scroll
through the Help file until you come to the explanation for Option 4.
After you have understood what Option 4 will do for you, select the
'ESCAPE' key to exit from the Help file. You will then be back at the
Custom Options Menu. For now, enter '4' once and watch the screen.
The message to the right of Option 4 will change from [now on] to [now
off]. After you have observed this change, select '4' once more so
that [now off] becomes [now on], thereby restoring the original
setting. Later on, when you become more proficient with the program,
come back to the Custom Options Menu and experiment with the various
options available to you. (You can, for example, change the name used
throughout the program for Expenses to Collections or Revenues. Many
of the names and titles used throughout this program can be modified
through the Custom Options menu.)
For the time being, return to the Main Program Menu by entering 'R'
twice. Then exit the Main Program Menu by entering an 'X'. Once you
have returned to your default drive, change the DATE back to the true
current date with the DATE command.
TUTORIAL ONE:
Creating one new record in the Person File
tutorial 1 - page 1
The first menu you see when you invoke IN-CONTROL [TM] is:
=============================================================================
------------------------ Person and Activity Tracking System ------------ |
|
ACS |
Main Program Menu
--------------- --------------------- ----------------
| 07/26/86 | | Please Choose One | | 09:26:09 |
--------------- --------------------- ----------------
1) Person File and Mailing Labels
2) Activities File
3) Management Reports
4) Expenses Report
5) Other Maintenance
6) Search Through Data
7) Appointments
8) Select Category
X) Exit System
|
Category Selected : ALL |
|
=============================================================================
With IN-CONTROL [TM] you can relate activities to the Person File, such
as phone calls to prospects or inquiries from customers. From the
activities are generated future appointments, management and expense
reports.
PURPOSE OF TUTORIALS:
The purpose of these tutorials will be to show you how the Person file
integrates with the Activities file and how reports and expense
summaries are generated from them within IN-CONTROL [TM].
tutorial 1 - page 2
==============================================
| Adding a Record to the Person File |
===============================================
Let's say that you acquired the business card, below, from someone at a
recent trade show.
BUSINESS CARD:
-----------------------------------------------------------
| Paul Bowen |
| ACS |
| |
| 2116 E. Arapaho |
| Suite 226 |
| Richardson, TX 75081 |
| |
| Phone: (214) 690-6017 |
| |
------------------------------------------------------------
On the back of this card is scribbled the note: "Sells to OEMs only."
To bring this into IN-CONTROL [TM], go to the Main Program Menu, then
invoke '1' for the Person File. You will then see:
=============================================================================
|
Person and Activity Tracking System |
|
PERSON FILE
----------------------------------------------------------
| |
----------------------------------------------------------
| |
| A to ADD data |
| G to GET/EDIT data |
| |
| |
| L to print mailing LABELS |
| |
| H for Help/Tutorial on Person File |
| |
| R to RETURN to main menu |
| |
---------------------------------------------------------- |
|
PLEASE ENTER YOUR CHOICE : |
============================================================================
tutorial 1 - page 3
Enter an 'A'. You will see the blank screen as below.
=============================================================================
---------------------- Person and Activity Tracking System -------------- |
|
Date / / |
Name of Contact: Addressed as (Mr., Ms., Miss or Mrs.) :Mr.
First Name : Last Name :
Full Company name of Person :
****Address of Person ****
Address1 :
Address2 :
City :
State TX Zip Code 0
Phone Number :( )000-0000
Comment one :
Comment two :
Referred by :
Date expenses were last summarized : / / Time of update :
Summary of expenses for this Person, all activities : 0.00
Category Selected 1
MAKE AS MANY ENTRIES AS YOU WANT. |
WHEN DONE ENTER BLANKS FOR COMPANY NAME |
|
=============================================================================
You can add data into this screen just by moving your cursor around.
After you have finished entering data, hit the 'ENTER' or 'RETURN' key
enough times so that you go to the end of the screen. You will then
automatically move to the next screen. In this manner, you can enter
one screen (or record) after the other. If you want to stop entering
data, leave this field blank that says:
Full Company name of Person :
This field is important because the computer keeps track of each record
by the name that you enter here. Later on, when you want to search for
an existing record, you have to enter the name that you had originally
entered.
Anyway, enter the data from the business card that you saw earlier.
Make sure that you enter 'ACS' (all caps) for 'Full Company name of
Person'. The program uses this item to search for other data. When you
come to the field named 'COMMENT1', enter the handwritten comment
written on the back of the card: "Sells to OEMs only". Later on, you
can search for any of the keywords, such as "OEM" or "Sells". You
would do this from the Main Program Menu, Search Through Data, option
6. For now, just enter the text as shown, then push the [RETURN] key
enough to go to the bottom of the screen. When you are finished, you
will see this on the bottom of the screen.
MAKE AS MANY ENTRIES AS YOU WANT.
WHEN DONE ENTER BLANKS FOR COMPANY NAME
Press Any Key When Ready
tutorial 1 - page 4
When you push the [RETURN] or [ENTER] key again, you will see another
blank screen. The program assumes you are finished entering records
when you leave this field blank:
Full Company name of Person :
Since you are now looking at a blank record, push the [RETURN] key
enough times to go to the bottom of the screen, or, as a short cut,
hold down these two keys at the same time: [CONTROL] [C]. This has the
effect of 'flipping' to the bottom of the screen during data entry or
edit. This is true wherever you are in the program.
==============================================
| Returning to the Person File Menu |
===============================================
Now go to the "G" option. You should see (with slightly different
data):
=============================================================================
|
Date 04/15/86 |
Name of contact: Addressed as (Mr., Ms., Miss or Mrs.) :Mr. |
First Name :John D. Last Name :Cauble, Jr.
Full Company name of Person : Accounting & Tax Service
****Address of Person ****
Address1 :11056 Shady Trail
Address2 :Suite 101
City :Dallas
State TX Zip Code 75229
Phone Number :(214)357-5454
Comment one :He is the accountant who does some work for Lolir Lectronics
Comment two :(also call (214) 357-5461)
Referred by :
Date expenses were last summarized :01/01/01 Time of update :11:22:20
Summary of expenses for this Person, all activities : 0.00
Category Selected 1
ENTER N FOR NEXT, P FOR PREVIOUS |
S FOR SEARCH, M FOR MORE COMMANDS |
RETURN EXIT F7 MULTI PRINT |
=============================================================================
This is the screen that you saw a second ago, but with some other
commands at the bottom:
ENTER N FOR NEXT, P FOR PREVIOUS
S FOR SEARCH, M FOR MORE COMMANDS
RETURN EXIT F7 MULTI PRINT
This means that if you enter an "S", you can search for a record. If
you enter an "N", you will go to the next record in the file. If you
re-enter a "P", you will go back one record, to the prior one. We'll
come to "M" in just a minute.
tutorial 1 - page 5
For now, enter "S". You should hear a beep, and the screen will then
go blank. Note that the cursor has now moved to the this line (or
field):
Full Company name of Person :
Enter the letters 'ACS' (all caps), followed by a [RETURN]. The
program should show you the record for the company whose information
you entered earlier from the business card.
When you search for records, you use the company name to retrieve any
record. The company name is important because, with this piece of
information, the computer can locate any record in the file. The
company name must have the same capitalization as you originally
entered it. If you wish, you can make a partial entry. For example,
let's say that you had originally entered "General Motors". If, in
searching for this record, you entered "Ge", you would find it, or a
record close enough to it that you could use the "P" and "N" option to
find it.
Why would you have a close match, but not a perfect one? Let's say that
you had originally made two entries: "General Motors" and "General
Foods". If you searched for "Ge", the first record satisfying this
requirement would not be "General Motors", but "General Foods". But
right behind it would be the record for "General Motors", just like in
a 3 by 5 card box. Anyway, with the "S" option, you can search anywhere
you want, but you must always put some value there, not just a blank.
If the computer can't find any match at all, it will say:
NOT FOUND
TRY AGAIN(Y/N)?
If you want to try again to search for another record, enter "Y";
otherwise, enter an "N" for no.
After entering the "N", you will be back to the prior menu, on the
bottom of which is:
ENTER N FOR NEXT, P FOR PREVIOUS
S FOR SEARCH, M FOR MORE COMMANDS
RETURN EXIT F7 MULTI PRINT
Enter an "M" for more commands. You will then hear a beep and some new
commands will appear:
ENTER E TO EDIT, D TO DELETE,
P TO PRINT,
PRESS RETURN WHEN DONE
If you wish to edit this record, enter the "E". After doing this, you
will hear a beep, the screen will blink, and you should see this
message on the bottom:
ENTER ALL CHANGES
tutorial 1 - page 6
When you see this, it means that you can move around the screen as much
as you wish using the arrows or hitting "ENTER". Make any changes you
wish. When you come to the end of the screen, you will then see:
ANY MORE CHANGES (Y/N)? N
If you say "Y", then you can continue making changes to this record.
Otherwise, by entering an "N" , or just by hitting "ENTER", you will
then see this again:
ENTER E TO EDIT, D TO DELETE
P TO PRINT
PRESS RETURN WHEN DONE
If you wish to delete this or any record, enter the "D" option. You
should see:
ENTER E TO EDIT, D TO DELETE,
P TO PRINT
ARE YOU SURE(Y/N)?N
This system automatically inserts an "N" to this answer unless you
override it by entering a "Y". If you do enter a "Y", you will then
see:
ENTER E TO EDIT, D TO DELETE,
P TO PRINT
PRESS RETURN WHEN DONE
Press "ENTER". After you go back one or two screens, you will then be
back to the main menu for the Person File.
Note that you enter the "R" option to get back to the last menu. This
is true from any menu. "R" will get you back to the last menu.
After entering an "R", you should have returned to the Main Program
Menu.
tutorial 1 - page 7
TUTORIAL TWO:
Adding two records into the Activity file
for the one record just entered into the Person file
tutorial 2 - page 8
ADDING RECORDS TO THE ACTIVITY FILE:
TUTORIAL FOR ACTIVITIES FILE
OVERVIEW
The Activities file serves 3 purposes:
1) As you contact people over the phone, the screen will identify to
you detail information on that person as soon as you input the company
name into the Activity screen, or the first few letters of the company
name.
2) In your absence, your secretary may be receiving inquiries for you.
In those cases where the caller already has a record entered into the
Person file, your secretary will see all of the detail information
about that person in 2 seconds. If, on the other hand, that inquiry is
from a person not known to you, your secretary will then be able to
enter a message plus some more detail information, such as name,
address, and zip code.
This achieves two objectives: a) You or your secretary can input data
into the Activity file on any person, regardless of whether or not
they are already in the Person file. b) Messages taken in your absence
into the 'NEW' category will not be lost but will be grouped together
in the activity reports, with their comments and phone numbers. In this
way, you can follow up on all inquiries made in your absence, even if
your secretary recorded partial messages.
3) All of the activities--both incoming inquiries and outgoing
prospecting calls--will generate reports, sorted by name, dates,
company name, comments, that will help you track and then follow up on
those calls.
Observe that if the person is already in the Person file, a lot of
information is displayed either to you or to your secretary, but you
input only 3 new items per activity: "COMMENTS", "DATE OF NEXT
APPOINTMENT OR COMMITMENT", and "EXPENSES FROM THIS ACTIVITY".
tutorial 2 - page 9
From the Main Program Menu, you should see this screen:
=============================================================================
|
------------------------ Person and Activity Tracking System ------------ |
|
ACS
Main Program Menu
--------------- --------------------- ----------------
| 07/26/86 | | Please Choose One | | 09:26:09 |
--------------- --------------------- ----------------
1) Person File and Mailing Labels
2) Activities File
3) Management Reports
4) Expenses Report
5) Other Maintenance
6) Search Through Data
7) Appointments
8) Select Category
X) Exit System
|
Category Selected : ALL |
|
=============================================================================
Select option 2, Activities File. You should then see this menu:
=============================================================================
Person and Activity Tracking System |
|
Activity File |
|--------------------------------------------------------|
| |
|========================================================|
| |
| A to ADD data |
| G to GET/EDIT data |
| 1 to automatically make future activities |
| (for Appointments) |
| 2 for four week/99 year universal calendar |
| |
| H for Help/Tutorial on Activity File |
| |
| R to RETURN to prior menu |
| |
|--------------------------------------------------------|
|
PLEASE ENTER YOUR CHOICE : |
|
============================================================================
tutorial 2 - page 10
======================================================================
| ADDING A 1ST RECORD: |
| CALLER OR PERSON ALREADY IN PERSON FILE |
| |
| |
| (inquiry made to you or your secretary from an existing prospect, |
| or prospecting call that you make to your prospect) |
| This example uses the TEST DATA that comes with the demo. |
======================================================================
(A to ADD data)
When you invoke the "A" option from the Activity menu, you will see
this screen:
=============================================================================
-------------------- Person and Activity Tracking System --------------- |
Activity File |
|
Full Company Name for Person :NEW
(defaults to NEW. If you are finished entering records, |
touch the space bar three or four times to remove the NEW) |
|
=============================================================================
Let's say that you have a prospect named "ACS" in the Person file that
you are about to call, but that you have forgotten how it is spelled.
In this case, enter just the first letter, or "A" (without the quotes),
and the program will search for all companies that begin with that
first letter.
Full Company Name for Person :A
Observe that as you typed in the "A" over the word "NEW"" (the default
name), you could also enter the space bar once or twice to clear out
the 2 characters following "A", although you don't have to do this.
Whatever letter appears first will dictate the search for similarly
named companies.
[NOTE: Here are the three alternate events that could occur as you
enter a name or letter into the blank spaces on the above screen. 1)
The program looks to see if the word "NEW" is there. If so, it sets up
a 'NEW" record. (or) 2) You type in a name that is in the Person file.
The program then retrieves all detail information and displays it to
you. This set step is described in a few lines. (or) 3) You enter a
company name that the system doesn't recognize. It then takes the first
letter that you entered, in this case "A", and searches the Person file
for all companies beginning with that name. The program then presents
that list to you, along with first and last name of the contact, and
his or her phone number.]
tutorial 2 - page 11
After you have typed in an "A", you will see the following screen:
=============================================================================
The system could not find your entry. |
|
These are the records in the Person File that begin with the first |
letter of the name you just inputted. They appear with the name of
the Person, followed by the first and last name of the contact.
When you input the name of the Person, the spelling and capitalization
should be exactly the same as the entry in the Person File.
[To change search width of 1 character(s),
go to the Maintenance Menu, option 9]
ACS : Paul Bowen, (214)690-6017
Accounting & Tax Service : John D. Cauble, Jr., (214)357-5454
Addmaster/Marchant : Hugh Clary, (818)358-2395 |
Press any key to continue... |
|
=============================================================================
The first record is the one you just inputted. The second and third
records are from the Test Data that comes with this demo. Remember the
correct spelling of the Company name. After you press any key, you
will then see the following screen:
=============================================================================
----------------- Person and Activity Tracking System ------------------ |
Activity File |
Full Company Name for Person :NEW
Observe that at this menu, you must enter either the word "NEW"(without
quotes) or the full name of your prospect's company name, as stored in the
Person file. If you are unsure of how the name is stored, enter the first
letter and the program will display to you all companies beginning with that
first letter. |
|
=============================================================================
Now enter the name "ACS" into the space occupied by the word "NEW", as
in (note all upper and lower case conventions):
enter this
Full Company Name for Person :ACS <=====================
tutorial 2 - page 12
You will then see the following screen:
=============================================================================
The contact for ACS is : |
|
Mr. Paul Bowen, (214)690-6017 |
Comments from the Person Master file about ACS :
Sells to OEMs only.
|
|
|
=============================================================================
The purpose of this screen is to show you the original comments from
the Person file about this prospect. After you then enter any key, you
will see the following screen:
=============================================================================
-------------------- Person and Activity Tracking System --------------- |
|
Name of contact: Addressed as (Mr., Ms., Miss or Mrs.) :Mr.
First Name :Paul Last Name :Bowen
Full Company name of Person : ACS
Category Selected 1
Activity date :08/04/86 Time :21:24:25
Address line one :2116 E. Arapaho
Address line two :Suite 226
City :Richardson
State TX Zip code 75081
Phone number :(214)690-6017
Comments :
|
Date of next Appointment 01/01/01 |
How much expense did you incur on this activity : 0.00 |
============================================================================
tutorial 2 - page 13
This screen serves to collect 3 items from you:
COMMENTS : (200 characters)
DATE OF NEXT APPOINTMENT: <=====leave the default date
alone unless you have an
appointment.
EXPENSES FROM THIS ACTIVITY:
On this activity, lets enter the following:
COMMENTS: "Show demo at 9am for modem 212A."
DATE OF NEXT APPOINTMENT:"12/10/88" <=====do not use any quotes
EXPENSE:"50"
Later on, you can search through all of your comments for any word that
you entered or any partial word by going to the Main Program Menu and
invoking Option 6, Search Through Data. Once that search has
identified the activity record in which that word or group of
characters has occurred, it will display the full comment and prospect
name to you for each occurrence.
Observe also that if you enter an appointment into this screen, a whole
set of appointment schedules is available to you from the Main program
Menu, Option 8, Appointment Schedules.
Also, any expense item you enter for this prospect can be summarized
later for any prospect, for any period of time, using Option 4, main
program menu, FINANCIAL REPORTS.
In any case, after you have entered the information about that
prospect, you will see the following line appear on the bottom of your
screen:
IF YOU WISH TO IGNORE THIS ENTRY, ENTER A "1"
Press any key to continue...
If you enter a "1" (without the quotes), then this entire record is
forgotten. Otherwise, this activity record is appended to the Activity
file.
The reason for this is to give you the option of ignoring prospecting
calls that were not completed while you waited on the phone. Note that
if you enter nothing in the 4 fields indicated above, the record is
still saved under that name of that prospect, unless you issue the "1"
to ignore it.
tutorial 2 - page 14
======================================================================
| ADDING A 2ND RECORD |
| CALLER OR PERSON ALREADY IN PERSON FILE |
| |
======================================================================
You should now be back to this menu for the Activity file:
=============================================================================
----------------------- Person and Activity Tracking System ------------ |
Activity File |
|
|--------------------------------------------------------|
| |
|========================================================|
| |
| A to ADD data |
| G to GET/EDIT data |
| 1 to automatically make future activities |
| (for Appointments) |
| 2 for four week/99 year universal calendar |
| |
| H for Help/Tutorial on Activity File |
| |
| R to RETURN to prior menu |
| |
|--------------------------------------------------------|
|
PLEASE ENTER YOUR CHOICE : |
|
=============================================================================
Let's repeat the last process and add another activity record for ACS.
As you again invoke the "A" option from the Activity menu, you will see
this screen:
=============================================================================
----------------------- Person and Activity Tracking System ------------ |
Activity File |
|
Full Company Name for Person :NEW
(defaults to NEW. If you are finished entering records, |
touch the space bar three or four times to remove the NEW) |
|
=============================================================================
Type the letters "ACS" over the word "NEW", followed by [RETURN].
enter this
Full Company Name for Person :ACS <=================
tutorial 2 - page 15
You will again see the following screen:
=============================================================================
The contact for ACS is : |
|
Mr. Paul Bowen, (214)690-6017 |
Comments from the Person File about ACS :
Sells to OEMs only.
|
Press any key to continue... |
|
============================================================================
The purpose of this screen is to show you the original comments from
the Person file about this prospect. After you then enter any key, you
will see the following screen:
=============================================================================
----------------------- Person and Activity Tracking System ------------ |
|
|
Name of contact: Addressed as (Mr., Ms., Miss or Mrs.) :Mr.
First Name :Paul Last Name :Bowen
Full Company name of Person : ACS
Category Selected 1
Activity date :08/04/86 Time :21:24:25
Address line one :2116 E. Arapaho
Address line two :Suite 226
City :Richardson
State TX Zip code 75081
Phone number :(214)690-6017
Comments :
Date of next Appointments 01/01/01
How much expense did you incur on this activity : 0.00 |
|
|
============================================================================
tutorial 2 - page 16
On this activity, lets enter the following:
COMMENTS: "Mail product literature and check back with prospect on Monday."
DATE OF NEXT APPOINTMENT:"12/15/88" <=====do not use any quotes
EXPENSE:"35"
When you are finished entering these values, enter [RETURN] enough
times so that you return back to the menu for the Activity file.
==============
| SUMMARY : |
==============
You have created two activities records for 'ACS', each with following
comments, expense items, and future appointments:
FUTURE
ACTIVITY COMMENTS: EXPENSE APPOINTMENTS
#1 "Show demo at 9am for modem 212A." $50 12/10/88
#2 "Mail product literature and 35 12/15/88
check back with prospect on
Monday."
Observe that you did very little data entry for each activity, even
though a lot of detail information was presented to you about each
prospect--information that you input only once into the Person file!
tutorial 2 - page 17
================================
| OTHER ITEMS ON THE MENU |
| FOR THE ACTIVITIES FILE |
=================================
================================
| OPTION "G" |
| RETRIEVING AN EXISTING RECORD |
=================================
(G to GET/EDIT data)
This option operates the same way as the Person file Tutorial/Help
screen describes it. Once you understand how to retrieve a record using
the "G" option in the Person file, then you can do the same in about
any other part of the program.
Observe that when you search for a record in the Activity file, you are
looking for a company name, using the "S" option within the "G" screen
(as described in the Person file Tutorial).
You can test this by entering an "S", then adding "ACS" to the company
name to search for. Once you find the first "ACS" record, you can then
look at the records "behind" that first one, using the "F" and "P"
options (Forward and Prior) to flip back and forth to see each record.
All activity records for any one prospect are grouped together by date,
then time of message.
==============
| OPTION 1: |
==============
(1 to automatically make future activities.)
This option will allow you to create multiple activities in the future.
From this menu, you can generate one activity every 3 weeks for 18
months for one person. Another possibility is to make activities every
day for a 3 week period. A third example would be to create activities
on alternating Thursdays for one person for 24 months. You can elect
to make those activities on a day of the week, such as every third
Thursday, or on a date of the month, such as making activities on the
1st, 5th, and 18th of every month for one person.
The possibilities are unlimited!
tutorial 2 - page 18
TUTORIAL THREE:
Creating Expense reports
from the two records entered into the Activity file
in Tutorial 2:
tutorial 3 - page 19
==============================================
| Generating Financial |
| reports from |
| the 2 records |
| that you added to the Activity |
| File (Tutorial 2) |
===============================================
From the Main Program Menu, you should see this screen:
=============================================================================
|
------------------------ Person and Activity Tracking System ----------- |
|
ACS
Main Program Menu
--------------- --------------------- ----------------
| 07/26/86 | | Please Choose One | | 09:26:09 |
--------------- --------------------- ----------------
1) Person File and Mailing Labels
2) Activities File
3) Management Reports
4) Expenses Report
5) Other Maintenance
6) Search Through Data
7) Appointments
8) Select Category
X) Exit System |
|
Category Selected : ALL |
=============================================================================
tutorial 3 - page 20
Select option 4, Expenses Report. You should then see this menu:
=============================================================================
|
------------------------ Person and Activity Tracking System -------------- |
|
Start Date Expense Summary Menu End Date
|-------------| |-------------------| |--------------|
| 01/01/01 | | Please Choose One | | 12/12/99 |
|-------------| |-------------------| |--------------|
1) Change Start/Stop Date of Summary
2) Select Person Being Summarized :
3) Summarize and Post all Expenses from the Activity File
[must do this first before invoking the next option]
4) Generate Summary Report to Printer
H) Help Screen
S) Sample Summary Reports
R) Return to Prior Menu
Date of most recent posting: 07/13/86
Person to be summarized: ALL |
Category Selected (defaults to ALL): ALL |
|
=============================================================================
Now select option 3. You should then see the following items on the
screen: (Some of them are from Test Data.)
=============================================================================
UPDATING ALL OF THE RECORDS IN THE PERSON FILE |
SUMMARIZING ALL DETAIL COST RECORDS FROM THE ACTIVITY FILE |
|
ACS, Category is : 1
$ 50.00, occurred on 07/13/86 <======These 2 dates are when you first
$ 35.00, occurred on 07/13/86 entered the records
Total Expenses= $ 85.00 into the Activity File
Fourcolor Data Systems, Category is : 1
$ 33.50, occurred on 03/17/86
Total Expenses= $ 33.50
Lolir Lectronics, Category is : 1
$ 40.00, occurred on 04/18/86
$ 22.50, occurred on 04/22/86
$ 18.50, occurred on 05/03/86
Total Expenses= $ 81.00
Texas Commerce Plumbing, Category is : 1
$ 21.50, occurred on 03/17/86
$ 27.50, occurred on 03/17/86
$ 40.00, occurred on 04/22/86 |
Total Expenses= $ 89.00 |
Press any key to continue... |
=============================================================================
tutorial 3 - page 21
The first entries you see under 'ACS' are from the two activity records
you entered earlier in Tutorial Two. The records that follow those two
are from the test data that comes with the demo disks. For now, ignore
that phrase: 'Category is : 1'. Observe that the date following
'occurred on' is the date the activity was originally entered.
After entering [RETURN], you should be back to the Expense Summary
Menu. If so, enter option 4:
4) Generate Summary Report to printer
You will then see:
=============================================================================
|
|
|
Now sorting the files :
If you wish to send this report to a text file for later viewing, enter a "1"
now. Enter any other key to print out your report now, including [RETURN].
|
|
|
=============================================================================
Enter a '1' (no parentheses). You will then see the following screen:
=============================================================================
If you elect to view this file now, enter "V". Otherwise, enter |
any other key, including [RETURN] |
|
=============================================================================
Enter a 'V' (no parentheses) to view the report that you have created.
After you have entered a 'V', you should see the report that is on the
top of the next page.
tutorial 3 - page 22
=============================================================================
|
|
Page No. 1 START DATE =01/01/01, END DATE =12/12/99 |
07/13/86
SUMMARY EXPENSE REPORT
sorted by name
with full address, phone number, and contact printed out
** PERSON : ACS
TOTAL $ = 85.00, 2116 E. Arapaho, Suite 226,Richardson, TX,
75081, (214)690-6017, Paul Bowen, Sells to OEMs only.
** PERSON : Fourcolor Data Systems
TOTAL $ = 33.50, 7011 Malabar Street, ,Dayton, OH, 45459,
(513)433-3780, Steve Takiff, also, call 800-3-4-color, they produce FASTBASE
III
** PERSON : Lolir Lectronics
TOTAL $ = 81.00, 13933 N. Central Expressway, Suite 212,Dallas,
TX, 75243, (214)234-8032, Alan Lolir, also, call 234-8056 ("Shari"), Jerry
Prado works here John Cauble will bring up SBT system
** PERSON : Texas Commerce Plumbing
TOTAL $ = 89.00, 11056 Shady Trail, Suite,Dallas, TX, 75229,
(214)357-5454, David Beard, interested in an estimating program, handling
material,labor hours,markup,rate, for plumbing
|
ACS HELP Keys: PgUp PgDn Arrows ESC=exit |
|
=============================================================================
Observe in this report that each company is followed by the information
that you entered once into the Person file, including the comment.
After you are finished browsing though this report, push the [ESCAPE]
key once to return back to the Expense Summary Menu.
Also, the program will default to summarizing all activities for
persons who are in the Person file. If you wish, you can select just
one name on which to summarize expenses. To verify this, select option
2:
2) Select person being summarized :
tutorial 3 - page 23
If you had selected one company name, such as 'ACS', then the Expense
report would be summarized on that one name only. In this way, you can
focus the report on one company or on all companies that have
activities with expense items entered into the Activity File.
In addition to selecting by company name, you can select the time
period on which you wish to summarize your expenses. This defaults to
99 years, but you can change this by selecting option 1:
1) Change Start/Stop Date of Summary
With this option, you can select any period you wish, from a 2 week
period that occurred 5 years ago to last months expenses. Whatever
dates you select will appear on the top of the report that you then
create.
If you are unsure of options 1 through 4 mean, you can call up the Help
file, option H), which will explain option by option what each one
does. Try this now. (When you are finished with the Help screen, push
the [ESCAPE] key one to come back to the Expense Summary Menu.
==============================================
| Returning to the |
| Main Program Menu |
| |
===============================================
You should be at the Expense Summary Menu. Select the Return option by
pushing 'R' once (no quotes), and you should be back to the main
program menu, below:
=============================================================================
------------------------ Person and Activity Tracking System ----------- |
|
ACS |
Main Program Menu
--------------- --------------------- ----------------
| 07/26/86 | | Please Choose One | | 09:26:09 |
--------------- --------------------- ----------------
1) Person File and Mailing Labels
2) Activities File
3) Management Reports
4) Expenses Report
5) Other Maintenance
6) Search Through Data
7) Appointments
8) Select Category
X) Exit System
|
Category Selected : ALL |
|
=============================================================================
tutorial 3 - page 24
TUTORIAL FOUR:
Creating Appointment reports
from the two records entered into the Activity file:
tutorial 4 - page 25
==============================================
| Generating Appointment |
| schedules from |
| the 2 records |
| that you added to the Activity |
| File (Tutorial 2) |
===============================================
===================================================================================
From the Main Program Menu, you should see this screen:
=============================================================================
|
------------------------ Person and Activity Tracking System ----------- |
|
ACS
Main Program Menu
--------------- --------------------- ----------------
| 07/26/86 | | Please Choose One | | 09:26:09 |
--------------- --------------------- ----------------
1) Person File and Mailing Labels
2) Activities File
3) Management Reports
4) Expenses Report
5) Other Maintenance
6) Search Through Data
7) Appointments
8) Select Category
X) Exit System
|
Category Selected : ALL |
|
=============================================================================
Select option 8, Appointments. You should this message, then the
following Appointments Menu:
=============================================================================
The program is now doing some sorting and indexing. |
Please wait until the system is finished sorting |
before touching the keyboard. |
tutorial 4 - page 26
============================================================================
------------------------ Person and Activity Tracking System ----------- |
|
Appointments Menu |
*****Make sure your printer is on line before choosing*****
---------------------
| Please Choose One |
---------------------
1) List out all prior Appointments
(Occurring prior to today)
2) Produce today's Appointments
3) Print all future Appointments, excluding today's
4) Print all future Appointments, including today's
5) Display a graphics image of any 14 day prior of Appointments
6) Select your start/stop date for Appointments, then print out
H) Help Screen for Appointments Menu
S) Sample schedules
R) Return to prior menu |
|
|
=============================================================================
Select option 4. (Print all future Appointments, including today's).
After you have selected this print option, or any print option for that
matter, the program will first ask you if you want to send this report
to a text file for later viewing. Answer 'yes' to this question by
entering a '1'. A few seconds later, the program will then ask you if
you wish to view the report now. Answering 'yes' to this question by
entering a 'V'. You will then see the following report:
=============================================================================
|
Page No. 1 ALL FUTURE APPOINTMENTS, INCLUDING TODAY'S |
07/27/86 |
** DATE : 12/10/88
December 10, ACS, Paul Bowen,(214)690-6017, 2116 E. Arapaho, Suite 226,
Richardson, TX, Show demo at 9am for modem 212A.
** DATE : 12/15/88
December 15, ACS, Paul Bowen, (214)690-6017, 2116 E. Arapaho, Suite 226,
Richardson, TX, Mail product literature and check back with prospect on
Monday. |
|
=============================================================================
tutorial 4 - page 27
To see all of this report in the text file, you will have to scroll
left and right by using the left and right arrows on the numeric
keypad. You will observe, first of all, that each appointment date has
its own unique comment, which is the comment that you entered each time
you created an activity record. Secondly, you will observe that even
though a lot of information appears for each appointment, such as name,
address, zip code, and phone number, you did not have to enter hardly
any of it yourself. In other words, the data that you entered once in
the Person file is drawn over to each activity record that you create,
without you having to re-enter it every time.
In any case, to leave the report that you are viewing, push the
[ESCAPE] key once and you should return to the Appointments Menu. If
you wish clarification of what each of the first 4 options means, push
the 'H' key for help and then browse around the Help screen, reading
the definitions of options 1 through 4. When you are finished, push
the [ESCAPE] key again to return to the Appointments Menu.
From the Appointments Menu, select option 5:
5) Display a graphics image of any 14 day period of Appointments
When you see the following menu, enter '12/10/88' as the starting date
for your graphics display of Appointments:
=============================================================================
|
|
------------------------ Person and Activity Tracking System ---------- |
Enter the starting date for your Appointments
To use as the starting point for this Graphics chart.
Date 12/10/88 <=============enter '12/10/88', the date of
your first appointment.
Enter the scale you wish to use for the Leftmost vertical axis.
It defaults to 1, but you can use a decimal (such as .75) if
you wish to zoom in, on your Appointments
Scale: 1.00 |
|
|
=============================================================================
tutorial 4 - page 28
After pushing [RETURN] once or twice, you will see a graphics image on
your screen similar to the one below. The numbers on the leftmost axis
represent the number of appointments that you had scheduled in the past
for the days represented on the bottom axis.
=============================================================================
|
|17 |
|16 |
|15
|14
|13
|12
|11
|10
| 9
| 8
| 7
| 6
| 5
| 4
| 3
| 2 ___ ____
| 1 / \ / \
| --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Sat Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri
Appointments for 14 days
Starting from 12/10/88, Saturday, December 10 |
[Press any key to continue] |
------ Person and Activity Tracking System ----- |
=============================================================================
Push any key to return to the Appointments Menu. In addition to the 2
activities that you have created for 'ACS', you can also, examine the
10 activities that came with your Test Data. To do this, select option
1:
1) List out all prior Appointments
(Occurring prior to today)
The program will again give you some options on creating a text file or
printing it out now. Indicate that you want to send the report to a
text file and that you want to view it now. You should then see the
report on the next page:
tutorial 4 - page 29
=============================================================================
|
Page No. 1 PRIOR APPOINTMENTS |
07/30/86 |
** DATE : 01/02/86
January 2, Fourcolor Data Systems, Steve Takiff, (513)433-3780, 7011 Malabar
Street, , Dayton, OH, See Steve at 9am for a presentation
January 2, Sabet Electronics, Doug Quach, (214)783-4950, 13650 Floyd, Suite
104, Dallas, TX, Meet him at his store tomorrow for a demo.
** DATE : 01/03/86
January 3, Accounting & Tax Service, John D. Cauble, Jr., (214)357-5454,
11056 Shady Trail, Suite 101, Dallas, TX, John would like have a conference
call with his customer to see if my service will help him (at 6PM)
January 3, Addmaster/Marchant, Hugh Clary, (818)358-2395, 2000 South Myrtle
Ave, , Monrovia, CA, Will meet with Hugh by conference call on Friday at 3PM
January 3, Micro Distribution Center, Tom Lin, (214)437-6775, 1701 N.
Greenville, Suite 905, Richardson, TX, Meet Tom at 11:00 AM to discuss
pricing for his new line.
January 3, Texas Commerce Plumbing, David Beard, (214)357-5454, 11056 Shady
Trail, Suite, Dallas, TX, John would like to see the SBT demo book. Meet him
at the Shady Trail office at 1PM
** DATE : 01/06/86
January 6, Accounting & Tax Service, John D. Cauble, Jr., (214)357-5454,
11056 Shady Trail, Suite 101, Dallas, TX, We recently sent him some
literature. Meet with John to clarify how it pertains to his tax service
(10AM)
** DATE : 01/07/86
January 7, Rex Evilsizor, Rex Evilsizor, (817)282-6977, , , Forth Worth, TX,
Meet with Rex on Tuesday at 11AM to clarify his subscription system
requirements.
** DATE : 01/09/86
January 9, Addmaster/Marchant, Hugh Clary, (818)358-2395, 2000 South Myrtle
Ave, , Monrovia, CA, I committed to Hugh to deliver a prototype of the custom
register system to him by Thursday at 4PM
** DATE : 01/10/86
January 10, North American Investment Corp., Ben Scotkin, (800)537-2580, 1951
N.W. 19th Street, Suite 200, Boca Raton, FL, On trip to Florida, meet with Ben
on Friday at 10am |
|
=============================================================================
tutorial 4 - page 30
After you have examined this report, push the [ESCAPE] key once to
return to the Appointments Menu. You will notice that these
appointments were set up in the past during the period 01/02/86 through
01/10/86. To see this graphically, push option 5:
5) Display a graphics image of any 14 day period of Appointments
When you come to the screen below, enter '01/02/86' into starting date
box.
=============================================================================
------------------------ Person and Activity Tracking System ----------- |
Enter the starting date for your Appointments |
To use as the starting point for this Graphics chart. |
Date 01/02/86 <==============enter '01/02/86'
Enter the scale you wish to use for the Leftmost vertical axis.
It defaults to 1, but you can use a decimal (such as .75) if
you wish to zoom in, on your Appointments
|
Scale: 1.00 |
|
=============================================================================
The resultant graphics image will be similar to the one you did earlier
in this tutorial, but with the 10 appointments displayed for the 14 day
period that you requested. Do not worry that you did not set these up.
The activity records and their corresponding master records in the
Person file were already created for you in the Test Data as a means to
give you some existing data to manipulate.
In any case the bottom of the graphics image for this period of
appointments will look like this:
=============================================================================
Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed |
Appointments for 14 days |
Starting from 01/02/86, Thursday, January 2 |
[Press any key to continue] |
------ Person and Activity Tracking System ----- |
=============================================================================
After looking over the graphics image, push [RETURN] once to return to
the Appointments Menu.
tutorial 4 - page 31
==============================================
| Returning to the |
| Main Program Menu |
| |
===============================================
You should be at the Appointments Menu. Select the Return option by
pushing 'R' once (no quotes), and you should be back to the Main
Program Menu, below:
=============================================================================
|
------------------------ Person and Activity Tracking System ----------- |
|
ACS
Main Program Menu
--------------- --------------------- ----------------
| 07/26/86 | | Please Choose One | | 09:26:09 |
--------------- --------------------- ----------------
1) Person File and Mailing Labels
2) Activities File
3) Management Reports
4) Expenses Report
5) Other Maintenance
6) Search Through Data
7) Appointments
8) Select Category
X) Exit System |
|
Category Selected : ALL |
=============================================================================
tutorial 4 - page 32
TUTORIAL FIVE:
Using the Search option to locate information
tutorial 5 - page 33
==============================================
| Searching for Data |
| and information |
| in the 2 records |
| that you added to the Activity |
| File (Tutorial 2) |
===============================================
In Tutorial 1, you added a record to the Person file based on this
business card:
BUSINESS CARD:
-----------------------------------------------------------
| Paul Bowen |
| ACS |
| |
| 2116 E. Arapaho |
| Suite 226 |
| Richardson, TX 75081 |
| |
| Phone: (214) 690-6017 |
| |
------------------------------------------------------------
On the back of this card was scribbled the note: "Sells to OEMs only."
In Tutorial 2 you added these two Activity records for 'ACS', each
with the following comments, expense items, and future appointments:
FUTURE
ACTIVITY COMMENTS: EXPENSE APPOINTMENTS
#1 "Show demo at 9am for modem 212A." $50 12/10/88
#2 "Mail product literature and 35 12/15/88
check back with prospect on
Monday."
In this tutorial you can search for any first, last, or company name
that you wish. Also, you can select records based on any comment that
you entered, such as '212A' or 'literature'
tutorial 5 - page 34
From the Main Program Menu, you should see this screen:
=============================================================================
------------------------ Person and Activity Tracking System ---------- |
|
ACS |
Main Program Menu
--------------- --------------------- ----------------
| 07/26/86 | | Please Choose One | | 09:26:09 |
--------------- --------------------- ----------------
1) Person File and Mailing Labels
2) Activities File
3) Management Reports
4) Expenses Report
5) Other Maintenance
6) Search Through Data
7) Appointments
8) Select Category
X) Exit System |
|
Category Selected : ALL |
=============================================================================
Select option 6, Search Through Data. You should see the following
'Fast Search Through Data Menu':
=============================================================================
------------------------ Person and Activity Tracking System ---------- |
|
Fast Search Through Data Menu |
---------------------
| Please Choose One |
---------------------
1) Lightning fast search through Person file
(First or last name, Company name.)
exact capitalization required:
2) Slower search through Person file
---exact capitalization not required ---
3) Search Activity File, exact caps or position within text not required
Go through comments, first & last name, city, Person
4) Search Person File, similar to option 3.
Go through comments, first & last name, city, Person
H) Help
R) Return to prior menu
|
|
Category Selected (defaults to ALL): ALL |
=============================================================================
tutorial 5 - page 35
If you want to know in detail what options 1 through 4 are for, then go
to the Help file by selecting 'H'. For now select option 1 by typing a
'1':
1) Lightning fast search through Person file
You should then see this screen. It gives you a choice in searching for
either the first, last, or company name. With this option, you could
search for all 'Bill's or 'Smith's in your file.
=============================================================================
|
|
|
With this option, you can search for any one of the following:
First Name
Last Name
Company Name
To indicate which of the three you wish to search for, enter a |
1 for FIRST NAME, 2 for LAST NAME, or 3 for COMPANY NAME. |
|
=============================================================================
Enter a '1' for First Name. You should then see:
=============================================================================
|
|
|
Fast Search through Person File
(First or last name, or Company name.)
----Exact Capitalization Not Required----
Enter the Person name you wish to search for.
If you enter one value, then the system will show you all of the
records in the file with the first letter that satisfies
your search. For example, if you enter "H" then all of items
that begin with H will appear. If you enter two letters, such as RI,
then all of those items that have the same first two characters in your
selected field will appear.
Observe that in this search, capitalization DOES NOT matter in
in your input and in the person file.
Once you are finished with your searches, enter 'RETURN' without
any values. |
|
Enter your letter, letters, or word followed by RETURN: |
=============================================================================
tutorial 5 - page 36
Enter the first name 'Paul', followed by a [RETURN].
=============================================================================
|
|
|
enter this |
Enter your letter, letters, or word followed by RETURN: Paul <========== |
|
=============================================================================
You should then see the following list of records in the Person file
that has a first name of 'Paul':
=============================================================================
|
|
|
Enter your letter, letters, or word followed by RETURN: Paul |
ACS : Mr. Paul Bowen, (214)690-6017 <==============program will display |
Press any key to continue... this. |
=============================================================================
Enter [RETURN] 2 or 3 times, so that you get back to the 'Fast Search
Through Data Menu'. Then select option 1 again by entering a '1':
1) Lightning fast search through Person file
You should then see this screen:
=============================================================================
|
|
|
With this option, you can search for any one of the following:
First Name
Last Name
Company Name
To indicate which of the three you wish to search for, enter a |
1 for FIRST NAME, 2 for LAST NAME, or 3 for COMPANY NAME. |
|
=============================================================================
This time select '3'. This will allow you to search for any company
name.
tutorial 5 - page 37
You should then see:
=============================================================================
|
|
Fast Search through Person File |
(First or last name, or Company name.)
----Exact Capitalization Not Required----
Enter the Person name you wish to search for.
If you enter one value, then the system will show you all of the
records in the file with the first letter that satisfies
your search. For example, if you enter "H" then all of items
that begin with H will appear. If you enter two letters, such as RI,
then all of those items that have the same first two characters in your
selected field will appear.
Observe that in this search, capitalization DOES NOT matter in
in your input and in the person file.
Once you are finished with your searches, enter 'RETURN' without
any values. |
|
Enter your letter, letters, or word followed by RETURN: |
============================================================================
This time enter a 'A', as below, followed by the [RETURN] key:
=============================================================================
|
|
|
Enter your letter, letters, or word followed by RETURN: A <============== |
|
=============================================================================
You will then see this list of companies that start with the letter
'A'. Observe that 'ACS' is the record that you entered into the Person
File earlier in Tutorial 1, while the other 2 records are the Test Data
that came with this tutorial. If you had entered 'ACS' instead of 'A'
in your search, then the program would have listed out the one record
that met your request, 'ACS'.
=============================================================================
|
|
Once you are finished with your searches, enter 'RETURN' without |
any values.
Enter your letter, letters, or word followed by RETURN: A
ACS : Mr. Paul Bowen, (214)690-6017
Accounting & Tax Service : Mr. John D. Cauble, Jr., (214)357-5454 |
Addmaster/Marchant : Mr. Hugh Clary, (818)358-2395 |
Press any key to continue... |
=============================================================================
tutorial 5 - page 38
Go back to the 'Fast Search Through Data Menu' by pushing the [RETURN]
once or twice. Once there, select option 3 by entering a '3':
3) Search Activity File
You should then see this screen:
=============================================================================
|
|
Search through comments, first & last name, Company name, city |
(Activity File)
Enter the word or letters that you wish to search for.
This program will search through all of the words in
the comments fields, as well as other names or identifiers,
and pick out all of those records that match your inquiry.
Observe that in this search, capitalization does not matter either
in your input or in the file.
Also, observe that it doesn't matter where the word is located in
the comment in order for this search to be successful.
When you are finished, enter 'RETURN' without any data. |
|
Enter the letters or word you wish to search for: |
=============================================================================
Earlier, in Tutorial 2 , you had added these two Activity records for
'ACS', each with following comments, expense items, and future
appointments:
FUTURE
ACTIVITY COMMENTS: EXPENSE APPOINTMENTS
#1 "Show demo at 9am for modem 212A." $50 12/10/88
#2 "Mail product literature and 35 12/15/88
check back with prospect on
Monday."
Now you are going to search for these activities by key words, such as
a comment, or a city. For now, enter '212a', followed by the [RETURN]
key.
=============================================================================
|
|
When you are finished, enter 'RETURN' without any data. |
enter this
Enter the letters or word you wish to search for: 212a <==============
ACS, 07/27/86, Paul Bowen, Richardson, Show demo at 9am for modem 212A. |
|
Press any key to continue... |
=============================================================================
tutorial 5 - page 39
After you see the prior screen, push [RETURN] once. When the program
prompts you again, enter the word 'demo', followed by [RETURN]. You
should then see a listing of all the activity records that contain
'demo', one of which is the activity record that you entered. The
remainder are Test Data that came with this tutorial. In this way, you
can isolate activities by keywords.
=============================================================================
|
|
|
Enter the letters or word you wish to search for: demo
ACS, 07/27/86, Paul Bowen, Richardson, Show demo at 9am for modem 212A.
Lolir Lectronics, 04/18/86, Alan Lolir, Dallas, purchased SBT demo disk set
for Alan.
Sabet Electronics, 01/01/86, Doug Quach, Dallas, Meet him at his store
tomorrow for a demo.
Texas Commerce Plumbing, 01/01/86, David Beard, Dallas, John would like to
see the SBT demo book. Meet him at the Shady Trail office at 1PM
Texas Commerce Plumbing, 04/22/86, David Beard, Dallas, Purchased SBT
accounting software demo for him. |
|
Press any key to continue... |
=============================================================================
Now push [RETURN] a couple of times so that you return to the 'Fast
Search Through Data Menu'.
In Tutorial 1, you entered this comment for ACS:
"Sells to OEMs only."
Now you are going to search for the keyword 'OEM' in the Person File.
To do that, select option 4:
4) Search Person File, similar to option 3.
You will then see the following menu (next page):
tutorial 5 - page 40
=============================================================================
|
Search through comments, first & last name, Company name, city |
(Person File) |
Enter the word or letters that you wish to search for.
This program will search through all of the words in
the comments fields, as well as ID or names fields,
and pick out all of those records that match your inquiry.
Observe that in this search, capitalization does not matter either
in your input or in the file.
Also, observe that it doesn't matter where the word is located in
the comment in order for this search to be successful.
When you are finished, enter 'RETURN' without any data. |
|
Enter the letters or word you wish to search for: |
=============================================================================
Enter 'OEM', followed by a [RETURN]. You should then see the activity
record that has 'OEM' in the comment.
=============================================================================
enter this |
Enter the letters or word you wish to search for: OEM <================== |
ACS, Paul Bowen, Richardson, Sells to OEMs only ,(214)690-6017 |
|
Press any key to continue... |
=============================================================================
You can also search for a city, or a first or last name. In options 3
and 4, you do not have to select which of those you want to find.
These two search options will automatically search through first, last,
and company name, as well as city and comments. To test this while
you are still in option 3, enter 'DALL' to pull out all of those
records in the Person File that are in Dallas.
=============================================================================
enter this |
Enter the letters or word you wish to search for: DALL <============== |
Accounting & Tax Service, John D. Cauble, Jr., Dallas, He is the accountant
who does some work for Lolir Lectronics (also call (214) 357-5461),(214)357-
5454
Lolir Lectronics, Alan Lolir, Dallas, also, call 234-8056 ("Shari"), Jerry
Prado works here John Cauble will bring up SBT system,(214)234-8032
Sabet Electronics, Doug Quach, Dallas, He is owner (or co-owner with Twan),
has some programming skills, and tried to bring up a Dbase III POS system
himself,(214)783-4950
Texas Commerce Plumbing, David Beard, Dallas, interested in an estimating
program, handling material,labor hours,markup,rate, for plumbing,(214)357-
5454 |
|
Press any key to continue... |
=============================================================================
tutorial 5 - page 41
Observe that these are all of the records in Dallas. To pull out those
in Richardson, enter 'RICH', followed by a [RETURN].
=============================================================================
enter this |
Enter the letters or word you wish to search for: RICH <=============== |
ACS, Paul Bowen, Richardson, Sells to OEMs only ,(214)690-6017 |
Micro Distribution Center, Tom Lin, Richardson, is this the same as the
Taiwanese Mfg (Larry at 644-9396)? ,(214)437-6775
P.O. BOX, Alyce Fisher, Richardson, they currently have an 8bit system,
written in compiled basic,and would like to upgrade.,(214)783-8581 |
|
Press any key to continue... |
=============================================================================
Push the [RETURN] key twice. You should now be at the 'Fast Search
Through Data Menu'.
==============================================
| Returning to the |
| Main Program Menu |
| |
===============================================
Select the Return option by pushing 'R' once (no quotes), and you
should be back to the Main Program Menu, below:
=============================================================================
|
------------------------ Person and Activity Tracking System ---------- |
|
ACS
Main Program Menu
--------------- --------------------- ----------------
| 07/26/86 | | Please Choose One | | 09:26:09 |
--------------- --------------------- ----------------
1) Person File and Mailing Labels
2) Activities File
3) Management Reports
4) Expenses Report
5) Other Maintenance
6) Search Through Data
7) Appointments
8) Select Category
X) Exit System |
|
Category Selected :ALL |
=============================================================================
tutorial 5 - page 42
TUTORIAL SIX:
An overview of the 'Layer-in' concept:
tutorial 6 - page 43
"LAYER-IN" ABILITY
This feature allows you to "layer-in" lists of names from other
sources, and still keep all reports and labels separate! This means
that if you have 1,000 names in the Person File and you purchase a
list of prospects from someone that has 10,000 names, you can enter
them into the Person File and yet keep them separate from the
original 1,000 when generating labels or reports. All told, you
can "layer-in" 99,999,999 different layers or groups of prospects,
without one layer overlapping the other when you produce labels or
reports!
In this way, the program is flexible enough so that it will have
multiple uses for you.
The Main Program Menu has option 8:
8) Select Category
=============================================================================
------------------------ Person and Activity Tracking System ---------- |
|
ACS |
Main Program Menu
--------------- --------------------- ----------------
| 07/26/86 | | Please Choose One | | 09:26:09 |
--------------- --------------------- ----------------
1) Person File and Mailing Labels
2) Activities File
3) Management Reports
4) Expenses Report
5) Other Maintenance
6) Search Through Data
7) Appointments
8) Select Category
X) Exit System
|
Category Selected : ALL |
|
=============================================================================
tutorial 6 - page 44
With option 8, you can assign a unique category number to each grouping
of persons in the Person File.
Let's say that your Person File contains names of prospects. Once you
identify a new group of prospects, such as a newly-purchased mailing
list, you can separate them by assigning a unique CATEGORY number to
the group while you are entering their information into the Person
File. From that point on, anytime you wish to segregate that block of
records from either the Person File or Activity file, just go to the
main program menu and enter the CATEGORY option, screen 8.
In summary, you can select any one group of persons in the Person File
by going to option 8 and entering the category number of that specific
group. At that point, the program appears to be dedicated to just that
group of records and everything else appears to have disappeared.
Later, if you wish to combine all records in the Person File together,
you would go to option 8 and enter a '0' for Category Number.
To help you remember what category each number represented, go to the
Maintenance Menu, option 3, to bring up the reference file of all
numbers you assigned to the categories, as well as two descriptions per
number.
tutorial 6 - page 45
Registration Card
Mail to:
ACS
2116 E. Arapaho, Suite 226
Richardson, TX 75081
Please register my Software. A check or money order is enclosed for
$49.
I have read and understand the terms and conditions set forth in the
ACS User License Agreement, a copy of which I have received.
Date ___________________________________________________________
Signature ______________________________________________________
Your Name ______________________________________________________
Address ________________________________________________________
City ___________________________________________________________
State/Zip ______________________________________________________
Phone Number (include area code):
Work ________________________________________________________
Home ________________________________________________________
Registration - Appendix A
Return this Service Agreement to:
ACS
2116 E. Arapaho, Suite 226
Richardson, TX 75081
ACS IN-CONTROL [TM] Service Agreement
This service agreement is designed to help the user with any questions
as to the operation of IN-CONTROL [TM], the ACS Person and Activity
tracking system. It does not matter whether the question is one of a
Prospecting or Sales nature, a program procedure, or a simple one of
how to install your particular company with ACS IN-CONTROL [TM].
AGREEMENT TERM:
This service agreement works much like the warranty on your car (12
months or 12,000 miles whichever comes first). The difference is that
with the ACS SERVICE AGREEMENT, you have three different measures: 1)
12 months, 2) 60 minutes, or 3) 5 calls whichever comes first. Once
one of these categories expire you will need to renew this service
agreement before any additional help can be given.
AGREEMENT COST: $50.00
AGREEMENT CONDITIONS:
YOU PAY FOR THE COST OF THE TELEPHONE CALL. Obviously due to the
tremendous price the ACS sells its' software for, we cannot offer a 800
toll free number for service as other packages might offer. If our
lines are not available we will return the call on a collect basis.
TIME BEGINS AND ENDS WITH THE SERVICE REPRESENTATIVE. We do not begin
logging your call until you begin discussing your question with our
support staff.
I have read and agree to the conditions of the ACS IN-CONTROL [TM]
SERVICE AGREEMENT. Enclosed is my check, money order, or cashiers
check for $50.00
End User Signature_______________________________________________
Date____________________________
Address__________________________________________________________
City______________________________________ State_________________
Zip______________________
Phone Number (include area code):
Work ________________________________________________________
Home ________________________________________________________
Service Agreement - Appendix B